Delivery Timeline
Standard delivery within the UAE: 1–3 working days.
Orders placed before 5:00 PM qualify for next-day standard delivery.
Dubai & Abu Dhabi: 2–3 working days.
Other Emirates: 2–4 working days.
Rules & Restrictions
All UAE orders are delivered by the DW Power Delivery Team, Aramex or DHL Express.
All International orders are shipped through DHL.
Delivery is based on the option selected at checkout.
International orders:
You will receive an order confirmation email with your order number.
Once processed and shipped, you will receive an email update with your tracking number to monitor the shipment directly with DHL.
A signature is required upon delivery. Orders cannot be left unattended.
Deliveries are not made on Saturday & Sunday.
For Dubai: Orders placed before 4:00 PM on Thursday can be delivered on Friday.
We are not responsible for delays or failed deliveries caused by incorrect address or contact details.
During public holidays (Eid Al-Fitr, Eid Al-Adha, Hijri Day, National Day), additional processing days may apply:
Dubai & Abu Dhabi: 2–4 working days (plus holiday period).
Ajman, Umm Al Quwain, Sharjah, Ras Al Khaimah, Fujairah: 3–4 working days (plus holiday period).
Delivery Address
To ensure smooth delivery, our team will confirm your address details before dispatch. Please provide a valid local contact number during checkout.
For more details, kindly review our Returns & Refunds Policy.
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